The second-hand marketplace Shoppers Share Displeasure About Sizing Updates
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's garments without notifying all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Updates
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.